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Contact Support

If you’re running into an issue with Drift, there are two ways to get help:

Email Support

Send us an email at support@godrift.ai for direct help from the Drift team.

Discord Community

Join our Discord to raise a support ticket, ask questions, and connect with other Drift users.

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Discord Community

Our Discord server is the best place to:
  • Raise a support ticket — use the #support channel to get help from the team
  • Ask questions — get answers from other Drift users and the core team
  • Share what you’re building — show off your simulations and get feedback
  • Follow updates — be the first to know about new releases and features
Join the Drift Discord →

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Email Support

For bug reports, billing questions, or anything you’d prefer to keep private, email us at support@godrift.ai. When reporting a bug, it helps to include:
  • Your Drift CLI version (/version inside Drift)
  • Your Ubuntu and ROS2 version
  • A description of what you expected vs what happened
  • Any error output from the terminal

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GitHub Issues

For confirmed bugs or feature requests on the CLI, you can also open an issue on GitHub.